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911 Training 2020
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911 Training 2020
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911 Training (Historical) / 911 Training 2020
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Understanding & Handling Mentally Ill Callers (January)
Interagency Relationships (February)
If They Are the Problem, Why Do I Have to Change? (March)
Stress, Critical Incident Stress Management & Burnout (April)
Leadership & Ethics (May)
Customer Service (June)
Respect (July)
Critical Thinking (August)
Management is NOT the Problem (September)
Workplace Diversity (October)
Active Assailant (November)
Callers with Disabilities (December)